Privacy Policy

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This Privacy Policy applies to our website located at www.itgenconsulting.com, which is owned and operated by IT Gen Consulting, based in Dubai, UAE. This policy describes how we collect, use, process, and share the information of individuals who visit our website or use our services.

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Information We Collect

Personal Information:

This includes information that you voluntarily provide to us, which identifies you personally, such as your name, email address, telephone number, and any other contact or authentication data that you choose to provide us when you register for an account, sign up for our newsletters, purchase a service, or interact with our customer support.

 

Usage Data:

We automatically collect information when you visit our site or use our services, such as your IP address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

 

How We Use Your Information:

Personal Information: This includes information that you voluntarily provide to us, which identifies you personally, such as your name, email address, telephone number, and any other contact or authentication data that you choose to provide us when you register for an account, sign up for our newsletters, purchase a service, or interact with our customer support.

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Usage Data:

We automatically collect information when you visit our site or use our services, such as your IP address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

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To provide and maintain our service:

Including to monitor the usage of our service and manage your account.

 

To contact you:

To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products, or contracted services, including security updates, when necessary or reasonable for their implementation.

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To provide you with news, special offers, and general information about other goods, services, and events which we offer:

That are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.

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To manage your requests:

To attend and manage your requests to us.

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How We Share Your Information

Vendors and Service Providers:

We may share information with third-party vendors and service providers that provide services on our behalf, such as helping to provide our services, for promotional and/or marketing purposes, and to provide you with information relevant to you such as product announcements, software updates, special offers, or other information.

 

For Business Transfers:

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

When Required by Law: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

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Other Users

 When you share personal information or otherwise interact with public areas of our website, such personal information may be viewed by all users and may be publicly made available outside the website in perpetuity.

Legal Basis for Processing Personal Information

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Our legal basis for collecting and using the personal information described in this Privacy Policy depends on the personal information we collect and the specific context in which we collect it. We process personal information on the following bases:

with your consent; where the processing is in our legitimate interests and not overridden by your rights; where processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request before entering into such a contract; or where we have a legal obligation to collect personal information from you.

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Your Data Protection Rights:

You have the following data protection rights:

• To access, correct, update, or request deletion of your personal information. IT Gen Consulting takes reasonable steps to ensure that the data we collect is reliable for its intended use, accurate, complete, and up to date.

• In addition, you can object to the processing of your personal information, ask us to restrict the processing of your personal information, or request portability of your personal information. Again, you can exercise these rights by contacting us using the contact details provided.

You have the right to complain to a Data Protection Authority about our collection and use of your personal information. For more information, please contact your local data protection authority in UAE.

Contact Information

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If you have any questions or concerns about our use of your personal information, please contact us at: info@itgenconsulting.com